Puerto Ricans on the mainland desperate to hear from family in communication ‘black zones’

A woman uses her cellphone on the street during a blackout after the area was hit by Hurricane Maria in San Juan, Puerto Rico, on Sept. 25, 2017.

The massive Puerto Rican community on the U.S. mainland is turning to modern and antiquated wireless technologies, including smartphone apps and ham radios, to reach loved ones in communications dead zones after Hurricane Maria. Some people are even hearing updates from strangers.