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CRTC weighs impact on revised wireless code following Rogers request for delay

wireless complaints
Complaints about terms of service are still the most common gripe Canadians have about their telecom providers, according to a report from the Commissioner of Complaints for Telecommunications Services.

It’s all but certain that the Canadian telecom industry’s revised wireless code of conduct won’t be fully implemented before Christmas, including a change in the way customers are billed when data usage goes over their contract’s limit.

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